OpenAI has published guidance on connecting AI usage to business value, focusing on the analytics available for ChatGPT Work and Codex.
According to the company, these analytics are designed to help teams understand how AI is being used and how much is being spent. That visibility is intended to support more informed decisions about adoption and investment.
The guidance also highlights identifying training needs: usage data can reveal where employees may need additional support to make effective use of AI tools.
Ultimately, OpenAI frames the goal as linking adoption to business outcomes — moving beyond raw usage metrics to a clearer picture of value.