Sophos has reported a dramatic improvement in its security operations after adopting OpenAI's Daybreak, cutting the time required to investigate cyber threats by 96%, according to an OpenAI customer story.
The cybersecurity firm also automated 52% of its managed detection and response (MDR) cases, allowing its analysts to focus on more complex incidents.
Despite the high level of automation, Sophos emphasized that human oversight is preserved throughout the process, ensuring that critical decisions remain in the hands of experienced security professionals.